From the very beginning, the conversation felt genuine and straightforward. After my income changed, keeping up with the mortgage became unrealistic, even though the house itself was great. PHM took the time to listen first and understand my situation before explaining how their buyer network worked. Communication stayed consistent, questions were answered clearly, and I never felt judged or rushed. The process moved steadily, and the outcome gave me real relief during a tough season. I’m truly satisfied and would recommend PHM to anyone needing a respectful, and a practical solution.